Terms and Conditions

Terms & Conditions

 


Welcome to Crookwell Country Bunches Website

If you are looking for a florist in Crookwell then you have found the Original Crookwell Country Bunches.

·         To process your order, we need information such as your full name, email address, contact number, your billing address, delivery address and payment details.

·         Please note, if you do not receive an email confirmation, your order has not been processed. Please contact Crookwell Country Bunches by phoning (+61 248322344 or by emailing caressa@crookwellcountrybunches.com

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·          Orders will not be despatched until payment in full has been received and Crookwell Country Bunches is satisfied with the integrity of the order.

·         It is your obligation to enter the correct delivery address details at the time of ordering. If the delivery details you have given are incorrect Crookwell Country Bunches will not refund. Should you wish to send the flowers again it will be at full expense to the customer.

·         Normal delivery hours for Crookwell Country Bunches are between 9am and 5pm Mon-9-12noon Sat.

·         Crookwell Country Bunches offers same day delivery for orders for Town only submitted before 2pm AEST Monday to Friday, and by 11 am AEST Saturdays

·         Crookwell Country Bunches cannot guarantee a specific delivery time

·         For out skirts of Crookwell.

·         We will make every attempt to fulfil your request but cannot guarantee it.

·         Any complaints need to be made within 48 hours of delivery to warrant a refund or replacing of flowers. The Flowers must be returned to the Crookwell Country Bunches within 48 hours for the Florist to witness the condition of the flowers.

·         This is the florist industry policy standard throughout Australia.

·         As Crookwell Country Bunches is closed on public holidays, we will deliver your gift on the next business day.

·         Prices of goods and services and delivery and other charges displayed on the Crookwell Country Bunches web-site are current at the time of display. These prices are subject to variation without notice.

·         We will always attempt to be as accurate as possible with our product descriptions and pricing.

·         All prices quoted are inclusive of GST and all prices are quoted in Australian dollars.

·         Flowers/Plants are seasonal and subject to availability on the day of delivery.

·         Containers are subject to availability on the day and may be substituted.

·         Products/colours/containers may vary in regional/interstate areas.

·         These Terms and Conditions govern the use of Crookwell Country Bunches and the purchase of any goods from it. The web-site is owned and operated by Crookwell Country Bunches

·         Please note that by accessing, using or browsing this web-site you agree to be bound by its terms, conditions, disclaimers and limitations of liability ("Terms and Conditions"). Crookwell Country Bunches reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time without providing notice to you. By using the web-site, you acknowledge that you have read and understood these Terms and Conditions.

·         If you purchase goods and services from Crookwell Country Bunches or create a customer registration account with us, we may require you to provide your name, address, email address, credit card number or other details ("customer information"). We may subsequently require further details to enable the processing of any orders that you make. You agree to provide Crookwell Country Bunches with current, complete and accurate customer information when asked to do so by the web-site or an employee of Crookwell Country Bunches